What CRES Members Say
No one takes the daily protection of real estate professionals more seriously than CRES. For over 20 years, we’ve been helping real estate agents and firms reduce liability and claims risk with our Real Estate E&O + ClaimPrevent® insurance services. We continue to be the industry innovator — with our included Legal Advice Hotline and diverse coverage options — because we think you deserve more extensive protection and claim prevention services.
Here’s what a few of our members say about their CRES experience . . .
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When we opened the business, we wanted to use our local insurance agent. As the business grew, our needs also expanded and we found that we were not receiving the support we needed. As a result, we changed insurance companies a couple of times and found that we were not getting our questions answered or our insurance needs met. We then looked into CRES at which time we met Samantha and Amora. Several phone calls, emails and policies later, we feel like they are a trusted part of our business team. As a result, we have included them in our Board meetings to ensure we are properly covered and for their sound advice. We recently commented that we are feeling less apprehensive and more confident as a result of our relationship and accessibility to both Samantha and Amora.
– Kim Minelli
You & your team have been an amazing help to SVA, literally night and day from the other firm I worked with. I feel in the last year since working with you, having E&O with CRES has been invaluable.
– Rachel R., Director of Operations
Thank you. I am so grateful for being a client for more than 25 years. CRES tops the charts.
– Laura D., Broker/Owner Summit Realty – Burbank, CA
I’ve worked with CRES for more than 10 years to protect my business and wouldn’t work with anyone else…
– Doug M., Owner, Real Estate Firm
Thank you to Bob Cooper [a CRES Customer Account Executive] for his amazing service. After 9 years, I moved my E&O insurance to CRES because of him. Your clear and easy to understand forms were also very helpful. Shopping for E&O insurance after being with the same provider for so long was pretty challenging. And I’ve never had a claim! Bob cut through some of the other clutter I found elsewhere during my quote process. I believe that if I ever did have a claim, I am with the right firm. I am very impressed. Thanks!
– Kimberly D. with Lilac Nest Inc. – San Diego, CA
I switched to CRES because they provided the most coverage for the best price and meet all state requirements.
– Teresa L., The Peak Properties Group – Colorado
I switched to CRES 2 years ago because their coverage was better and they were less expensive than the state program. It just made sense.
– Sandra V., Real Estate Agent – Denver, CO
I have been using CRES Insurance services since 2009 and have been happy with the services provided. I appreciate their willingness to find discounts for me upon renewal and the Risk Management Hotline is also helpful when I need a quick response from an attorney looking out for my best interests.
– David K. – Santa Cruz, CA
CRES has turned out to be more of a partner in our real estate business than just our E&O insurance company. When we anticipate that there may be a problem, we give them a call, and they’re quick to respond on how to proceed. Responsive, friendly customer service, risk management classes for agents, and home warranty programs for Sellers, CRES understands the real estate business.
– Kathy Z. – Naples, FL
It’s with great honor that I send you this overdue letter of commendation for the services JS Realty has received since placing our policy with Samantha J. at CRES. The due diligence that we received and are receiving has simply been unparalleled.
We have consistently found Risk Management both helpful and responsive. The attorney we have spoken with the most has been Edward McCutchan and the advice we have received from him has not only made our job as Realtors/Broker/Agent easier but has significantly reduced liability. In a fast moving society we forget to acknowledge those who have made a difference solving everyday problems.
– Most Grateful, Jerome S. & Andrew C. San Diego, CA
The CRES Risk Management service has been an invaluable service to our brokerage. On occasion when we encounter complicated legal issues with client and contracts, we’ve been able to contact the CRES Risk Management Hotline for advice. They’ve been extremely responsive, and follow up on the conversation with an email to document the topic discussed. We have also used CAR Legal hotline through the state of California, however the CRES Hotline has had a much faster response time and they’re willing to put their advice in writing, so there’s no miscommunication. I also appreciate the special legal training seminars that they have provided to our office agents. It’s one of the major benefits and a reason why we continue to have our policy with CRES.
– Paul K. – Palm Springs, CA
Thank you so much. CRES Risk Management has made my experience a lot less painful than it could have been. I received the support and guidance promised, and will continue to use CRES as my E&O provider for years to come.
– Karen S. – Mechanicsville, VA
The assistance I received from Edward McCutchan [a CRES Risk Management Attorney] and further in the past, Robert Sunderland [a CRES Risk Management Attorney], has been phenomenal. I am a big fan of the CRES Risk Management service.
– Tim T. – San Diego, CA
I just want to let you know what a great job Edward McCutchan [a CRES Risk Management Attorney] did at the seminar. We greatly appreciate you for putting this class together and thank you very much to the attorney Edward McCutchan. The seminar was very informative with many good points and advice given. Thank you!
– Denise M. – Oakland, CA
Thank you for coming to our office and hosting the Risk Management seminar. It was a huge success! I hope we can do this again.
– Diane C. – The Woodlands, TX
First and foremost, Ruby and I are very satisfied choosing CRES Insurance and the excellent service we receive. There are many thanks for the professional service we have received from Edward [Edward McCutchan, a CRES Risk Management Attorney]. This relationship has been an incredible value to us and to our company. Thank you for all you do and your professionalism. Rob [Robert Sunderland, a CRES Risk Management Attorney], I think I can honestly say there is no attorney like you.
– Philip B. – Los Angeles, CA
While most claim situations are confrontational and upsetting, the two CRES Risk Management attorneys were tremendously professional and very level-headed. I am very sorry this had to happen, but extremely happy that they were there to help us. So from one very hard working real estate licensee to two very skillful professionals I thank you very much.
– Pete M., Broker/Owner REMAX Properties – Singer Island, FL
With the CRES Seller’s Protection Plan, sellers realize that I have not only researched how to best represent them…
– Rosemary A., Top-Selling Real Estate Agent
I’ve worked with CRES for more than 10 years to protect my business and wouldn’t work with anyone else…
– Doug M., Owner, Real Estate Firm
I switched to CRES 2 years ago because their coverage was better and they were less expensive than the state program. It just made sense.
– Sandra V., CO Real Estate Agent
Unfortunately, I have had a claim filed against my business but the attorneys at CRES were so responsive and professional…
– Mike T., Owner, Real Estate Firm
I switched to CRES because they provided the most coverage for the best price and meet all state requirements.
– Teresa L., Real Estate Agent