Team Supervision

Bait-and-switch tactics might seem harmless at first — until you’re the one on the receiving end.  Imagine this: a buyer or renter comes across an amazing deal, only…

Picture this — a real estate licensee who works for you uses a relentless, high-pressure sales pitch to corner a client so they can’t possibly say no. The…

As a real estate broker, your team is one of your greatest assets. However, as your team and business grow, you also face increased risks that must be…

It seems like every day there is a new tool that comes out with a promise of productivity, time-saving, and improved customer experience. It can be tempting to…

As a real estate broker, there may come a time when you might consider expanding your business into unfamiliar territory. This could involve venturing into new geographic locations…

Mortgage brokers often rely on the expertise of third-party vendors, such as transaction coordinators, in the course of your work. The use of these additional real estate professionals…

Termed "The Great Resignation" by the media, more than 47 million Americans left their jobs in 2021. This phenomenon reflects the increasing desire of many employees to achieve…

Managing disgruntled staff can be difficult in any profession. In a real estate brokerage,  disgruntled staff members have the potential to make life very difficult for a broker,…

Once you’re at the offer or accepted contract stage, there are common pitfalls even the most experienced licensee can fall into if you’re not careful — from inspections…

Could your team — and your new hires — use a refresher on key risk management areas? This ClaimPrevent® Summary touches on critical details about working with clients…

Failing IT infrastructure can cost real estate brokers money. There can be costly outages and potential loss of systems and important data. Brokers may even face a lawsuit…

This summary covers the most common problems when completing a Residential Purchase and Sale Agreement from a Risk Management perspective. Use it to onboard new hires or as…

This session covers the writing, review, acceptance, and rejection of real estate offers — all from a risk management perspective. Use this ClaimPrevent® summary for onboarding new hires…

Antitrust laws in the United States exist to protect consumers. They set the ground rules for fair business practices and competition, and prevent monopolies from occurring. But antitrust…

This session covers Seller Disclosures, Real Estate Licensee Disclosure Responsibilities, Staging, and Showings from a Risk Management perspective. Use this ClaimPrevent® summary for onboarding new hires or as…

Real estate is a competitive industry. A bit of friendly competition is natural, but what if your licensees take it a step too far and won’t cooperate with…

This session covers licensee responsibilities with new listings, information to be gathered with different seller situations, and creating the public listings — all from a risk management point…

Our new ClaimPrevent® Summary Series explores what every licensee needs to know from a risk management perspective in 9 installments, organized by topic (links to all the Summaries…

There are a variety of tools and software available to help brokers to manage their real estate business. Sometimes it can be difficult to choose the best options…

As a broker, you can be held responsible for something one of your team says or does. Slander and libel are real concerns, and if one of your…

With the continued rollout of COVID-19 vaccines to curb the spread of the coronavirus, some employers are making vaccination compulsory for their staff. Some companies are even going…

As a real estate broker, you always try to recruit the best possible licensees. Those that share the same vision and values, and people who you can lead…

In your role as a real estate broker, you and your team will deal with people from different backgrounds, races, cultures, ages, genders and occupations. To run a…

Coming off the challenges of the pandemic, your real estate business may now be booming. With some real estate professionals feeling there aren’t enough hours in the day,…

In 2020, 17% of all real estate licensees had less than one year of experience, according to the NAR. You have to start somewhere, and recruiting and training…

Now that 2021 is well underway, it’s a good time to review any risks and vulnerabilities within your business. Here are 6 things that every broker should review…

In this webinar, Mark Carlson, attorney from Carlson Law Group and Dave Miller, Regional Vice-President with Fidelity National Home Warranty, discuss real estate broker obligations. They provide valuable…

If you’re a real estate broker managing a team of real estate professionals, you have a duty of care to protect your team. Have you considered what might…

If you’re a real estate broker, there’s a high chance you’re managing a culturally diverse team of real estate agents. As of the 2018 Census, 60% of the…

Selling a home in an undesirable area can create many challenges for real estate agents. Apart from the difficulty of selling even the best home in a bad…

Do you provide hospitality to sellers, buyers, or even your own team of real estate agents? Where do you stand with alcohol? What happens, for example, if you…

Millions of people are affected by mental health issues and mental illness in the United States. When we talk about mental illness, this is a general term which…

As a busy real estate broker, managing risk is a critical part of your business. This means you need to provide guidance to your real estate agents about…

As a real estate broker, knowing the difference between an employee and an independent contractor (and more importantly, communicating this to others) is crucial. Real estate agents are…

As a real estate broker managing a team, you need to be aware of the risks and liabilities of your business. Vehicles are used frequently in the real…