Blog
The Great Resignation – How to Hold onto Your Real Estate Team
Termed "The Great Resignation" by the media, more than 47 million Americans left their jobs in 2021. This phenomenon reflects the increasing desire of many employees to achieve…
Overseeing a New Real Estate Licensee in Your California Brokerage
Having a new licensed real estate agent is exciting, yet challenging for the broker of record and the new licensee. Standard protocol for a new real estate licensee…
Avoid Housing Scams and Protect Your Listings (and Clients)
Real estate scams are becoming more and more prevalent. Housing scammers are finding new and sophisticated ways to try and dupe people into handing over their hard-earned cash…
How to Communicate with Clients in a Declining Market
Real estate licensees are resilient in any economic climate. Optimism is a strength. However, when it comes to describing conditions in a declining market, licensees need to be…
Augmented Reality and AI Risks for Real Estate Brokers and Agents
New technologies such as Augmented Reality (AR) and Artificial Intelligence (AI) are transforming the real estate experience. From virtual tours to chatbots, these tools are adding value to…
Facebook Ads and Posts for Real Estate Professionals and How to Avoid Discrimination
With more than 2.9 billion monthly active users on Facebook, it’s not surprising that it’s a popular place to promote real estate. As with all advertising, real estate…
Short Sale Deficiencies – Risks for Real Estate Professionals and How to Manage Them
When property owners face financial hardship and can’t afford to pay their mortgage anymore, they may try and sell quickly to avoid foreclosure. They typically take what they…
Credit Scores – Risk Management for Property Managers
Ensuring a prospective tenant can afford to pay monthly rent is an important consideration for landlords and the property managers that screen applicants on behalf of landlords. Property…
Property Management Evictions, Maintenance, and Short-Term Rentals: ClaimPrevent® Summary #9
To help reduce your risk, we’ve summarized all our property management posts on handling evictions, property maintenance, and short-term vacation rentals over the last two years. Use it…
How Natural Hazard Disclosure Reports Can Minimize Real Estate Risk (even if they aren’t mandatory in your location)
Sellers must disclose any material defects, problems, or issues with a property that may influence a property’s price or the buyer’s decision to purchase. The actual detail of…
Using Automated Seller Disclosure Forms – Risks and Benefits for Real Estate Licensees
Technology is moving at a rapid pace and new automation tools are appearing all the time. Disclosure issues are a major reason that real estate licensees (and sellers)…
Managing Disgruntled Staff: Risk Management for Real Estate Brokers
Managing disgruntled staff can be difficult in any profession. In a real estate brokerage, disgruntled staff members have the potential to make life very difficult for a broker,…
Property Management Ads and Screening of Applicants: ClaimPrevent Summary #8
Fair Housing Act and Housing Ads Real estate licensees and property managers need to be aware of and comply with the Fair Housing Act. This legislation prohibits discrimination…
Avoiding Biased Appraisals and Discrimination Lawsuits
We all come from different backgrounds, with learned ideas and perceptions based on our experiences. This can contribute to bias, whether conscious or unconscious. Bias, at its core,…
Talking About Zoning with Buyers — Risks and Tips for Real Estate Licensees
Real estate licensees need to act with caution when it comes to talking about zoning with prospective buyers. What may seem like a casual chat can lead to…
What Real Estate Brokers Should Look for When Comparing Business Owner’s Policies
When you own a real estate brokerage, you likely need a Business Owner’s Policy, to combine general liability insurance with commercial property insurance. But not all Business Owner’s…
Avoiding Legal Trouble When Working a Real Estate Contract: ClaimPrevent® Summary #7
Once you’re at the offer or accepted contract stage, there are common pitfalls even the most experienced licensee can fall into if you’re not careful — from inspections…
Minimizing Risks in Real Estate Transactions with Transaction Management Software
Technology is advancing at a rapid rate in all industries, and real estate is no exception. Transaction Management Software is yet another area of real estate where new…
Do’s And Don’ts Telemarketing Regulations
The Do’s and Don’ts below should give real estate licensees a general understanding of what is required in connection of telemarketing. Violation of the rules could result in…
Minimizing Real Estate Licensee Liability When Listing Foreclosure Properties
When you list a foreclosure property, there are risks that can lead to lawsuits if those risks aren’t properly managed. Here’s what to watch out for and how…
Employee And Independent Contractor Protocol In California
Property owners, property managers and real estate agents face a lot of hidden dangers from a risk management perspective in remodeling and repairing structures and maintaining and improving…
Handling Challenges with Clients and Other Licensees: ClaimPrevent® Summary #6
Could your team — and your new hires — use a refresher on key risk management areas? This ClaimPrevent® Summary touches on critical details about working with clients…
How Failing IT Infrastructure Can Cause a Lawsuit for Real Estate Brokers
Failing IT infrastructure can cost real estate brokers money. There can be costly outages and potential loss of systems and important data. Brokers may even face a lawsuit…
Cryptocurrency, the FTX Fallout, and Real Estate Transactions
The ripple effect of the collapse of one of the world’s crypto giants, FTX, is now being felt in the real estate industry. The cryptocurrency market was already…
When a Property Owner Wants to DIY: how real estate licensees and property managers can manage the risks
DIY (“do it yourself”) can be an attractive option for a seller or a landlord because it’s cheaper than engaging a professional. But, what about the impact if…
4 Latest Text Scams in Real Estate and How To Prevent Serious Consequences
Scammers are using sophisticated ways to try and get money from unsuspecting businesses and individuals. Text scam messages are one of the methods that scammers use to try…
Filling Out the Purchase and Sale Agreement to Avoid Problems: ClaimPrevent® Summary 5
This summary covers the most common problems when completing a Residential Purchase and Sale Agreement from a Risk Management perspective. Use it to onboard new hires or as…
Handling Offers to Purchase Real Estate: ClaimPrevent® Summary #4
This session covers the writing, review, acceptance, and rejection of real estate offers — all from a risk management perspective. Use this ClaimPrevent® summary for onboarding new hires…
Artificial Intelligence: Opportunities and Threats for Real Estate Brokers
Artificial intelligence (AI) has been at the forefront of recent media coverage. Some commentators have voiced concerns about AI chatbots replacing human customer service, the possibility of widespread…
Antitrust Laws for Real Estate – How Brokers Can Avoid Anti-competitive Conduct
Antitrust laws in the United States exist to protect consumers. They set the ground rules for fair business practices and competition, and prevent monopolies from occurring. But antitrust…
How Using Photo Filters and Editing Property Photos Can Lead to a Real Estate Lawsuit
It’s 2023 and filters are everywhere. There are filters on Instagram®, Snapchat®, and TikTok®, and photo editing tools on smartphones. That’s even without professional tools like Photoshop®. But,…
Real Estate Seller Disclosures and Working New Listings: ClaimPrevent® Summary 3
This session covers Seller Disclosures, Real Estate Licensee Disclosure Responsibilities, Staging, and Showings from a Risk Management perspective. Use this ClaimPrevent® summary for onboarding new hires or as…
Selling Homes With Rainwater Tanks and Water Barrels
Rainwater tanks and water barrels are an asset to a homeowner. They yield many benefits and are often installed as an environmentally-conscious choice that prevents the wasting of…
When Friendly Competition in Real Estate Can Lead to a Lawsuit
Real estate is a competitive industry. A bit of friendly competition is natural, but what if your licensees take it a step too far and won’t cooperate with…
Natural Hazard Disclosures — What They Are and How They Can Prevent Real Estate Lawsuits
Some locations in the United States are more synonymous with disasters than others — wildfires in California, hurricanes in Florida, and earthquakes along the west coast. However, it…
Who is Responsible for the Actions of Non-Licensed Staff in Your Real Estate Office?
Your real estate office likely has a number of independent contractors working under your brokerage. An independent contractor may have non-licensed assistants helping with answering phones, marketing efforts,…
Know Your Potential Liability Before Turning Away Tenants With Section 8 Vouchers
When prospective tenants ask a real estate licensee if the landlord will take Section 8, they want to know if the landlord will accept part of their rent…
How Using ‘Jargon’ in Your Real Estate Business Can Lead to a Lawsuit
Whether you’re assisting a real estate seller or a buyer, your communication skills can create a positive experience or a negative experience for your client. Clear communication is…
Selling a Home That Isn’t As Clean As it Should Be
Some clients are amazing and their properties look like show homes 24/7. These gems are a dream to promote and are easy to sell to prospective buyers. But,…
Property Managers: How Timely Maintenance and Repairs Can Prevent Lawsuits
Many responsibilities come with being a Property Manager. It’s not just about finding great tenants and collecting the rent. Managing property maintenance and repairs is an ongoing job…
Real Estate Licensee Responsibilities When Creating New Listings: ClaimPrevent® Summary 2
This session covers licensee responsibilities with new listings, information to be gathered with different seller situations, and creating the public listings — all from a risk management point…
Attracting Real Estate Clients and Showing Property: ClaimPrevent® Summary 1
Our new ClaimPrevent® Summary Series explores what every licensee needs to know from a risk management perspective in 9 installments, organized by topic (links to all the Summaries…
Selling or Buying New Builds or Properties Under Construction
Selling new builds or properties under construction can be challenging for real estate licensees. When dealing with these properties, licensees face risks that are not so common with…
Educate Your Real Estate Appraisal Clients on Appraisals vs. Valuations
One of the greatest challenges for a real estate property appraiser is balancing the expectations of your clients. Sometimes challenges arise because a client asks for an appraisal,…
June 2022 California Forms Update & Possible Changes In December 2022
This Risk Management Article covers changes to the June 2022 CAR forms and some anticipated December 2022 changes to the Residential Purchase Agreement. June 2022 changes Seller Possession…
How Real Estate Licensees Can Avoid Lender Fraud Scams
Even the most astute real estate professionals can find themselves embroiled in lender fraud scams. Here’s what you need to know and steps you can take to protect…
Top Tips for Real Estate Transaction Coordinators: Document Checking to Avoid a Lawsuit
Transaction Coordinators play an important role in real estate transactions. Being organized and paying great attention to detail is critical to your success. You need to stay on…
Real Estate Licensees: How You Can Prevent an Unauthorized Practice of Law Claim Against You
California Civil Code section 2079.16 states that buyers and sellers of real estate are advised that California licensed real estate agents and brokers are not qualified to give…
Property Manager’s Guide to Going on Vacation… and Avoiding a Lawsuit While Away
Taking time out to go on vacation can be difficult for Property Managers if you manage multiple properties simultaneously, it may not be possible to just drop everything…
Procuring Cause and Real Estate Selling Commission Disputes — 3 Things You Need Know
A buyer canceled the purchase contract on a property with her first broker. Then, the buyer went into contract again on the same property, using a buyer’s agent…
CRES Risk Management Webinar: What real estate professionals should do if served with a subpoena
What real estate pros should do if served with a subpoena | RSS.com Attorney Kathryn Holbert has been defending real estate professionals for more than 15 years. In…
“Steering” in Real Estate: How to avoid it and stop lawsuits in their tracks
Steering is a method of discrimination in real estate. It happens when a real estate licensee influences a buyer or prospective tenant’s choice of housing because of their…
Managing Risks When Selling or Buying Condos or Properties Covered by a Homeowners Association
Condominiums and other properties covered by a Homeowners Association have specific challenges that ordinary properties don’t have. Often, they have strict rules and regulations that can sometimes be…
How to Sell Older Homes That May Contain Hazardous Materials
Selling older homes can be a challenge. Unlike more modern properties, they may contain a range of hazardous materials that are no longer commonly used in modern construction…
Your Real Estate Licensees Can Give Home Sellers Breakthrough Disclosure Protection
Many a lawsuit has happened because a buyer finds an issue post-closing and blames the seller for not disclosing key defects. Even when sellers have been honest in…
RESPA Compliance for Mortgage Brokers
RESPA compliance often comes up as an area of concern for real estate licensees, but it’s equally as important to mortgage brokers. As a mortgage broker, you may…
What Real Estate Licensees Need to Know to Ensure Compliance with the New Equality Act
In June 2022, The White House announced that President Biden continues to call on the Senate to pass the Equality Act. The legislation, if passed, will provide long…
Do You Know Your Duties and Liabilities as a Trustee of a Home in a Trust?
Have you ever handled a home in a trust? Property in a trust can bring specific concerns and issues: How do you deal with a non-cooperative owner? What…
Why Your Specific Real Estate Activities in the Past MUST Be Covered in All Future E&O Policies
Real estate licensees can find themselves in a challenging situation if they haven’t read the fine print when switching insurers. Not having current coverage for SPECIFIC past activities…
Can Landlords Impose Mandatory Vaccinations for Tenants?
As a property manager, you may come across landlords that want to impose mandatory COVID-19 vaccinations. The pandemic has caused significant discussion and, in some cases, debate about…